Member Support Representative
Company: VirtualVocations
Location: Van Nuys
Posted on: October 12, 2024
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Job Description:
A company is looking for a Member Support Representative to
provide exceptional care to members through various channels.
Key Responsibilities
Manage a high volume of inbound member calls and inquiries
professionally and empathetically
Document all member interactions and follow up to ensure resolution
of issues
Support members by providing accurate information and processing
account updates
Required Qualifications
High school degree or equivalent required
Experience in hospitality, member services, or customer support
Ability to work independently in a remote environment
Familiarity with Microsoft Office, Gmail, Google Drive, and CRM
systems
Strong time management and organizational skills
Keywords: VirtualVocations, La Habra , Member Support Representative, Other , Van Nuys, California
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